One of the ongoing problems for IT support in Albuquerque to solve for clients is reducing or eliminating spam and phishing emails. These bothersome distractions can slow down a business even to the point of downtime. Although spam filters help, there will always be new spam to sort out. Here are ways that IT support can help you get past nefarious and useless emails:
Why Email Issues Must Be Addressed
Any credible IT support team in Albuquerque is going to want to develop long-term relationships with clients that help their businesses grow and become more efficient. This goal cannot be reached easily if employees are clicking emails that unleash malware or waste time wading through spam. Time, resources, and reputation are at stake when a company suffers a cyberattack caused by opening a phishing email. If confidential information is compromised, lawsuits can destroy an enterprise.
Email is part of an interactive process with other internet users, opening the door for hackers to join in on the interaction. Even though online interactivity has been widely praised with the rise of the cloud, mobility and social media, the downside to interactive technology is that it can be breached by outsiders due to open ports on devices. In that sense, email is like an open window of your home. If you're not paying careful attention, crooks can sneak in.
How to Spot Email Phishing
Hackers use email as a channel to gain unauthorized access to a computer and beyond. One of the most common ways they get in is to imitate the logo or email address of a popular brand. When you click a link or attachment within the fake email it downloads and installs malware on your hard drive. The hacker may steal or damage the data or simply block your access to it. That's why it's important to routinely make backups.
The reason hackers are able to fool people is that the email address may be a letter or two off from the address it's impersonating. Additionally, the logo may not be an exact replica of the spoofed image. Instead of clicking a suspicious link to see what happens, it's best to directly respond to the vendor through their website email login. You definitely want to take this approach when responding to emails from financial institutions.
One of the most obvious indicators that an email is deceptive is when it says "urgent message" in the subject line. Unless it's from a trusted source, it's important to remember that the word "urgent" has been used countless times by hackers as an attention-getting technique. A proactive IT team will help educate its clients about avoiding these scams.
Steps to Spam Reduction
- Use a spam filter to identify unwanted email addresses
- Do not respond to spam emails
- Be selective as to whom you give your email address
- Have a secondary email account for key contacts
- Be aware that personalization is a marketing technique
Conclusion
Your IT support in Albuquerque needs to be proactive and help you reduce the speed bumps that slow down business progress. Contact us at Net Sciences, Inc. to learn more about how we can keep staff protected from cyber attempts so that you can focus on your business.
